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StoreRuns Merchant Kit

Everything a supermarket owner needs to say yes — terms, pitch, scripts and staff quick-start. Share this link, or use Print / Save as PDF below.

017 cold-open / follow-up / objection scripts you can copy-paste.

StoreRuns – WhatsApp Outreach Scripts

Cold-open messages you can copy-paste to supermarket owners, managers, or the store's main WhatsApp Business number. Replace bracketed placeholders before sending.


MESSAGE 1 — First cold open (recommended default)

Short, friendly, ends with a question so they must reply.

Hi [First name] 👋 I'm [Your name] from StoreRuns.

We build ready-to-use online delivery storefronts for local supermarkets – branded with your name, not ours. Multi-branch, WhatsApp-based delivery, automatic distance-based delivery fees.

I'd love to set up [Supermarket name] on the platform free for 30 days so you can see the orders come in before you pay a single kwacha.

Would you have 10 minutes this week for me to show you a live demo? 🙏


MESSAGE 2 — If they don't reply after 48 hours (polite bump)

Hi [First name], just floating this one back to the top of your chat in case it got buried 😊

Quick recap: free 30-day trial, we set up your online store, orders come in via WhatsApp, you pay nothing until you're convinced.

Would Thursday or Friday work better for a 10-minute demo?


MESSAGE 3 — If they say "send me more info"

Absolutely. Here's a 1-page summary 👇

• Your branded online store live in 48 hours • Free 30 days, then K150/branch/month if you decide to keep it – cancel anytime • No commission on orders. You keep 100% of every sale. • Live demo you can try right now: https://storeruns.online

When you've had a look, can I call you tomorrow at 10am to answer questions? 🙏


MESSAGE 4 — If they say "we already do our own deliveries"

That's actually the best time to plug in StoreRuns 🚀

We don't replace your drivers – we feed them orders online so they're not idle. Customers order on the site, the order lands on your WhatsApp, your existing team delivers.

Can I show you exactly how that flow works? 10 minutes, promise.


MESSAGE 5 — If they say "how much?"

During the trial: K0. Zero.

After 30 days: K150 per branch per month, flat. No commissions. No hidden fees. Cancel anytime with 7 days' notice.

Most owners take the trial just to see the first weekend of orders – no reason to say no to free 😊 Can we set you up this week?


MESSAGE 6 — If they say "not right now / maybe later"

Totally understand 🙏 I'll check back with you in [30 / 60] days.

In the meantime, if it helps, here's the live demo: https://storeruns.online – feel free to send it to your team.

Whenever you're ready, the 30-day free trial offer stands. Have a great week! ✨


MESSAGE 7 — After a successful in-person visit (follow-up same day)

Hi [First name], great meeting you today at [Supermarket name] 🙌

As promised, I only need three things to get your store live within 48 hours:

  1. Your logo (any format)
  2. A list of your top 30 products (name + price is enough – I'll take care of images)
  3. The address of the branch we're starting with

Send them here whenever you're ready and I'll take it from there 🚀


Tips for using these scripts

  • Personalize the first line with the manager's name and one specific detail you noticed (e.g., "loved the fresh-bread section by the entrance").
  • Never send more than one message without a reply. Bumps come 48h later.
  • Voice notes convert better than text if you already know the person – re-record Message 1 as a 20-second voice note.
  • Attach the 3-slide PDF (once exported) to Message 3 or Message 7.
  • Track responses in a simple spreadsheet: Store name | Contact | Date sent | Reply status | Next action.

StoreRuns Merchant Kit · Shareable at https://storeruns.online/merchant-kit

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